Last updated: January 2026

This Privacy Policy explains how Aubrey Towing ("we," "us," or "our") handles information when you use this website or contact us by phone or form. By using the site or contacting us, you agree to the practices described here.

Information We Collect

When you call the number listed on this site or submit the contact form, we may collect the information you provide, such as your name, phone number, email address, vehicle details, location, and a description of the help you need. When you call, basic call details such as the phone number you call from and the time of the call may be recorded for routing and quality purposes. When you visit the site, standard technical data such as your browser type, device, and pages viewed may be collected automatically through cookies or similar tools.

How We Use Your Information

We use the information you provide to respond to your request, arrange towing or roadside help, connect you with a local service provider who can assist, and follow up about your inquiry. Technical data is used to operate, secure, and improve the website.

How Information Is Shared

To get you help, the details of your call or form submission may be shared with an independent local service provider who performs the requested towing or roadside work. We may also share information with vendors that support our operations, such as call-routing, hosting, and form-handling providers, and where required by law. We do not sell your personal information.

Cookies and Analytics

This site may use cookies and analytics tools to understand how visitors use the pages so we can improve them. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

Data Retention and Security

We keep the information we collect only as long as needed for the purposes described here or as required by law, and we use reasonable measures to protect it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You may request access to, correction of, or deletion of the personal information you have provided, subject to legal requirements, by contacting us using the details below. You may also opt out of optional marketing communications at any time.

Service Disclaimer

Aubrey Towing is a free service to assist homeowners in connecting with local service providers. All contractors and providers are independent, and Aubrey Towing does not warrant or guarantee any work performed. It is the responsibility of the customer to verify that the hired provider furnishes the necessary license and insurance required for the work being performed.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the updated date shown above.

Contact

Questions about this policy? Email info@aubreytowing.com or call (940) 245-6353.